Frequently Asked Questions About iTailor Custom Suits & Shirts
iTailor is a global online custom tailor with over 300,000 customers worldwide. Here you’ll find answers about our fabrics, fit guarantee, real 3D designer, worldwide shipping, You can also reach out to info@itailor.com & our 24.7 customer support will assist you!
Why is iTailor the world’s largest online custom tailor?
We offer 1,000+ suit fabrics online, more than any online tailor brand. Every custom-made suit and shirt is made in our own tailor-made factory (no outsourcing), serving 300,000+ customers since 2010 online worldwide.
What level of quality can customers expect from iTailor?
iTailor positions itself as affordable luxury, without compromising on quality.
We use premium natural fabrics with soft drape and long durability.
Our production does not cut corners — we employ highly skilled master tailors to ensure impeccable workmanship in every garment.
How accurate is your fit when ordering online?
Every order is cut and made to your measurements, not standard sizes, so it fits better than off-the-rack garments. If you would like to adjust the garment, we offer free remake or alteration until you’re satisfied.
100% fit guaranteed is our end goal. We have hundreds of thousands of happy customers, as we take care of every individual with attention and responsibility. You can contact us 24/7 via email at info@itailor.com or through our social media channels.
What makes iTailor’s 3D Designer special?
We have been in this business since 1971. We launched our own factory in 2004 and launched iTailor online in 2010, serving over 300,000 customers worldwide. This is possible because of our real 3D technology, which shows true fabric textures and every style you design online.
Unlike other retailers where customization is limited and you cannot view all angles, iTailor allows you to rotate the garment in full 360° and design online at itailor.com. It is the most advanced 3D design tool in the custom-made suit and shirt industry.
Our real 3D engine shows true fabric texture and details. Unlike “2.5D” previews, iTailor lets you rotate, zoom, and customize every feature in real time. It is developed fully in-house, with your information 100% secured.
Do you ship worldwide?
Yes. iTailor ships to 120+ countries successfully.
There are no tariffs for the USA and coverage for most European countries.
All shipments include tracking and a money-back delivery guarantee.
Do you compromise on fabric or workmanship to keep prices affordable?
No. We do not compromise on fabric quality or workmanship. We do not cut corners in production. Our pricing advantage comes from owning our factory and operating efficiently, not from reducing quality.
Who makes iTailor garments?
All garments are made by highly skilled, experienced tailors in our own factory. We hire only top-level tailoring professionals to ensure each suit and shirt meets strict quality standards.
How does iTailor ensure consistent quality across orders?
Because we operate our own tailor-made factory, we control every step of production from fabric cutting to stitching and final inspection. This ensures consistent quality across all orders worldwide.
What is a Tailor-Made or Order-Made Shirt/Suit?
It means your garment is designed from scratch — from selecting fabric and style to custom measurements made exactly to your body. Every piece is handcrafted specially for you.
How can iTailor offer such affordable prices?
We are a self-owned tailor-made factory, not a reseller. Because we cut out middlemen, we offer factory-direct prices while maintaining high craftsmanship and quality. Our goal is to make luxury custom wear accessible worldwide.
What fabrics are used for iTailor shirts and suits?
We use only premium 100% pure cotton for shirts and luxury wool and wool blends for suits, sourced from Italy and Asia’s top mills. With over 1,000 fabrics online, our selection is one of the largest in the world.
Can I order a standard size instead of custom measurements?
Yes. You can choose from our standard size chart or enter your own measurements. Even our standard sizes are tailored for a better fit than ready-made garments.
You can also check our easy-to-follow measurement videos on our YouTube channel:
How long does production and delivery take?
Standard production time is about 4–6 weeks. All garments are made in our own factory and shipped worldwide with tracking and delivery guarantee.
Is there an extra charge for monograms or initials?
No extra charges -. All Monograms to personalize your suit are totally free of charge,
Is it difficult to take my own measurements?
Not at all. Our step-by-step visual and video guides make it easy to measure yourself or with a friend’s help. You can also adjust based on your preferred fit (slim, regular, comfort).
You can also check our easy-to-follow measurement videos on our YouTube channel:
Factory Direct Brand / Over 42 Years tailoring experience / No Middle Man Direct Selling / Target Mass > Mass Production / Self Owned Factory (Over 400 People)
No Expensive Rental Shop / Ship Straight From The Factory / Sell Produced Fabric High Quality / We Combine Tailor & IT > Limitless Designing
Free Monogram Free Contrast No Extra Charge